2020 Award Categories

Customer Feedback

Service Personalisation

Customer Interaction Automation

Cloud Contact Centre

Workforce Management & Optimisation

Payment Security

Collaboration & Internal Communication

Enter Now!

We limit the number of first-round entries for each category to just ten.

This enables the shortlisting panel to give each first-round submission adequate time and consideration.

Please enter ASAP to ensure you secure a first-round place in your category(s) of choice!

Awards Process Summary

Step 1: Email jon.snow@directorsclub.org.uk requesting an entry brochure and entry form.

Step 2: Fill out the online entry form ASAP to secure your first-round place(s). Remember, there are only 10 first-round places per category.

Step 3: Prepare your first-round written submission for each category you are entering. Each written submission is 1,000 words, split into 5 sections.

Step 4: The shortlisting panel will judge each entry and nominate four finalists for each category.

Step 5: The finalists for each category will be announced via press release and social media announcements on Linkedin.com.

Step 6: Each category finalist will be invoiced for the Finalist Fee of £3,000 + VAT.

Step 7: Each category finalist will prepare a 12-minute video presentation detailing their innovation.

Step 8: The judging faculty for each category (50+ Directors’ Club® members) will view the four finalists’ videos. Each judge will nominate a winner and a runner-up.

Step 9: Each winner nomination receives 2-points and each runner-up nomination receives 1-point. The finalist with the highest number of points is declared the category winner. The finalist with the second-highest number of points is declared the category runner-up.

Step 10: The results for each category final will be announced via a global webcast, press release, and social media announcement on Linkedin.com.

Key Dates

The 2020 UK National Innovation Awards® will open for entries at 9am BST on Monday, October 7th 2019. The 10 first-round places for each category will be allocated on a first-come basis.

First-round places will only be confirmed once the entry form has been completed and submitted.

To request an entry brochure and entry form, please email jon.snow@directorsclub.org.uk

First-round written submissions must be received by 3pm GMT on Thursday, December 5th 2019

Category finalists will be announced at 3pm GMT on Tuesday, December 10th 2019

Finalist videos must be submitted by 3pm GMT on Tuesday, January 28th 2020

Finals judging will begin on Tuesday, February 4th 2020

Finals results will be revealed in a global webcast at 3pm GMT on Tuesday, February 11th 2020